Spring Tenant Questionnaire

Spring Tenant Questionnaire

Please take your time and fill out the questionnaire below.

The questionnaire is split into 5 sections, and you are able to save your progress at any point and return to complete it at your convenience.

We look forward to hearing from you and the valuable insights your information will provide.

"*" indicates required fields

Step 1 of 5

20%

Name*

Address*

Date*

DD slash MM slash YYYY

Section 1: Heating System

1. Please complete the following tables to show at what hours you switch on/off your heating through the changing seasons. (We understand these are rough estimates, so please use memory and knowledge of daily habits to be as thorough as you can)

Spring

Weekday*

Switch On Switch Off

Weekend*

Switch On Switch Off

2. At this moment in time, what would you set your thermostat temperature to in order to make you feel the most comfortable in your home? (In Celsius)

3. At this moment in time, do you regularly adjust your thermostat depending on whether you are present in your home?*

Yes

4. If you also have other controls (e.g., thermostatic radiator valve and/or boiler controls) are these adjusted often?*

5. At this moment in time, do you lower heating controls in certain rooms that are less inhabited to save on costs?*

Yes

5b. If so, has that pattern of behaviour changed as a result of installing the Flutter Shutter?*

Section 2: Occupancy

1. Since you completed the first questionnaire, have you had any extended periods (e.g., 2 days or more) when you have been away from your home?*

Yes

1b. Please specify the amount extended periods you were away.*

2. Since you completed the first questionnaire, have there been any significant changes in the household occupants during the testing period?*

3. Since you completed the first questionnaire, have there been any changes in typical working patterns in which occupants are away from your home (e.g., Mon – Fri 9 to 5, working 3 days per week, 25 hrs per week etc.)*

Section 3: Moisture Generation

1. Since the install of Flutter Shutter is there frequently moisture on windowpanes?*

2. Has the installation of Flutter Shutter had an impact on any mould and/or moisture present?*

Section 4: Windows & Draught

1. At this moment in time, do you find draught to be a problem in your home? This is inclusive of draughts around windows, doors, from suspended floor (if present), service entry pipes, air bricks etc.*

Yes

1b. How significant of a problem is the draught? (e.g., how does it affect the comfortability of your home?)*

1c. Has any draught present been reduced following Flutter Shutter installation?*

2. If blinds and/or curtains are still present in your home, has the frequency of operating them changed since the installation of Flutter Shutter? If so, please specify.*

3. When you enter/leave a room in your home do you close internal doors?*

4. In spring, how often are external doors (e.g., front/back door) kept open?

5. Please describe your window opening behaviour to the best of your ability at this moment in time (e.g., how often do your open your windows and for what reason do you open them?)*

Section 5: Thermal Comfort

1. How do you feel about the temperature in your home at this moment? Please tick the applicable.*

Cold

Cool

Slightly cool

Neutral

Slightly warm

Warm

Hot

2. Do you feel that the current temperature of your home is comfortable for you? Please tick the applicable.*

Much too cool

Too cool

Comfortably cool

Comfortable

Comfortably warm

Too warm

Much too warm

3. What would you like the temperature in your home to be? Please tick the applicable.*

Cooler

No change

Warmer

4. How would you rate the overall acceptability of the temperature of your home at this moment? Please tick the applicable.*

Acceptable

Not acceptable

5. How do you feel about the air movement in your home at this moment? Please tick the applicable.*

Too still

Slightly still

Just right

Slightly breezy

Too breezy

6. What would you like the air movement in your home to be? Please tick the applicable.*

Increase movement

No change

Decrease movement

7. How do you feel about the humidity in your home at this moment? Please tick the applicable.*

Much too humid

Too humid

Slightly humid

Just right

Slightly dry

Too dry

Much too dry

8. What would you like the humidity in your home to be? Please tick the applicable.*

Increase humidity

No change

Decrease humidity

Consent*

I have read and accepted the terms & conditions and privacy policy.

Customer Feedback Form

"*" indicates required fields

Name*

Address*

Date*

DD slash MM slash YYYY

Overall Customer Experience

How satisfied are you with the product?*

Very Good

Good

Fair

Poor

Very Poor

How easy is it to use the product?*

Very Good

Good

Fair

Poor

Very Poor

How would you rate the value of the product?*

Very Good

Good

Fair

Poor

Very Poor

How likely are you to recommend the product to others?*

Very Good

Good

Fair

Poor

Very Poor

In your own words, what would you recommend that would help us to better serve our customers? (e.g.do you have any suggestions to improve our product and service?)